Privacy Policy

Last updated: January 2025

1. Introduction

Rave Vaults ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services and website (ravevaults.com).

2. Information We Collect

Personal Information

  • Full name, date of birth, and government-issued identification
  • Contact information (email, phone, address)
  • Financial information (bank account details, transaction history)
  • Tax identification numbers
  • Employment and income information

Technical Information

  • IP address, device information, and browser type
  • Cookies and similar tracking technologies
  • Usage data and analytics

3. How We Use Your Information

  • To provide and maintain our banking services
  • To process transactions and manage your accounts
  • To verify your identity and prevent fraud
  • To comply with legal and regulatory requirements
  • To communicate with you about your account and services
  • To improve our services and user experience
  • To send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our business
  • Financial institutions for payment processing
  • Government authorities and law enforcement when required by law
  • Credit bureaus and reporting agencies
  • Legal and professional advisors

5. Data Security

We employ industry-standard security measures including 256-bit encryption, two-factor authentication, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request data portability
  • File a complaint with supervisory authorities

7. Cookies

We use cookies to enhance your experience, analyze usage, and assist with security. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@ravevaults.com

Phone: 1-800-728-3828

Address: Rave Vaults, New York, NY